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SHIPPING & REFUND

Refund

Shipping Policy

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Welcome to karncart. We strive to deliver your purchases in a timely and efficient manner. Please read our shipping policy to understand our shipping processes and guidelines.

Shipping Methods and Delivery Times

  1. Standard Shipping:

    • Delivery Time: 5-7 business days.

    • Cost: Free for orders above ₹999. A flat rate of ₹100 is charged for orders below ₹999.

  2. Express Shipping:

    • Delivery Time: 2-3 business days.

    • Cost: ₹150 for all orders.

Order Processing

  • Orders are processed within 1-2 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Locations

  • We currently ship to all major cities and towns across India.

  • We do not ship internationally at this time.

Tracking Your Order

  • You will receive a tracking number via email once your order is shipped.

  • You can track your order status on our website using the tracking number provided.

Shipping Restrictions

  • Certain remote locations may require additional delivery time.

  • We are unable to ship to P.O. Boxes and military addresses.

Delivery Issues

  • If your order has not arrived within the estimated delivery time, please contact our customer service team for assistance.

  • In case of damaged or missing items, please report the issue to our customer service team within 48 to 72 hours of receiving your order.

Contact Us

For any questions or concerns regarding our shipping policy, please contact us at:

Karn Distribution India LLP
# 27, 3rd cross 5th main, BOB Colony, puttenahalli, JP Nagar 7th phase 
support@karncart.com
+91-9986387946

We appreciate your business and are committed to providing you with the best possible shipping experience.

Refund and Cancellation Policy

Refund and Cancellation Policy

Last updated on 03-07-2024 

  • KARN DISTRIBUTION INDIA LLP believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  • • Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

  • • KARN DISTRIBUTION INDIA LLP  refund/replacement can be made if the customer establishes that the quality of product delivered is not good.

  • • In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 7 Days days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 Days days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

  • • In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them. In case of any Refunds approved by the KARN DISTRIBUTION INDIA LLP, it’ll take 3-5 Days days for the refund to be processed to the end customer.

 

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